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ASUS Updates Warranty Service With 'Platinum Protection Warranty'


ASUS Philippines is leaving no stone unturned when it comes to providing its fans and users the best kind of product experience. Following a milestone-filled 2019, which saw the brand celebrate its 30th year globally, ASUS Philippines is starting the new decade with a bang, with the launch of the new ASUS Platinum Protection Warranty (PPW), taking service innovation and user experience to a whole new level.

The ASUS Platinum Protection Warranty (PPW) is a new service provided by ASUS Philippines for all customers who purchase any ASUS, ROG or ExpertBook Laptops starting January 1, 2020. The ASUS PPW includes coverage for accidental damage within the first year of the warranty, at no additional cost.


On top of the ASUS PPW, ASUS laptop users can still also maximize the already existing after-sales services such as the 2 Years Global Warranty and the ASUS Premium Care, which ASUS users can enjoy altogether, making it the Perfect Warranty package for your ASUS, ROG or ExpertBook Laptops.

The 2 Years Global Warranty upholds ASUS Philippines’ Gold Standard in after-sales service and is honored not only within the country but also in 193 countries worldwide. ASUS Premium Care also lets customers take advantage of ASUS’ Authorized Service Partners’ expertise for their laptops’ internal maintenance, ensuring longer lifespan and improved overall performance. Together with the ASUS Platinum Protection Warranty (PPW), ASUS aims for more protection and a more complete, worry-free product experience.

The main highlight of the ASUS Platinum Protection Warranty (PPW) is what ASUS calls “Local Accidental Damage Package”, or LADP, and covers accidental damage such as drops, falls or other collisions, liquid and electrical damage, and even acts of nature such as earthquakes, floods, and typhoons.

Previously costly repairs that fall outside the standard warranty coverage will now be more affordable. For ASUS laptops that are eligible under the PPW, ASUS will shoulder 100% of the labor cost and 80% of the part replacement cost. All ASUS, ROG and ExpertBook Laptops purchased from January 1, 2020, onwards are eligible for the ASUS PPW, and can be claimed once within the first year of warranty. Should any of our users need to avail of the services offered by the PPW, our 99 Authorized Service Partners are spread out in more than 60 cities all over the Philippines to serve them.

For the complete list of ASUS Authorized Service Partners, click here: www.asus.com/PH/support/Service-Center/Philippines.

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