MSI Releases a Statement Addressing the Next-Gen AMD CPU Support on its Previous AM4 Motherboards

April 20, 2019 0 By urbantechnoobs

All hell broke loose when a customer posted about MSI not supporting the next-gen AMD CPUs on the older X370 platform.

MSI fans enraged about the news took to social media what they felt about the alleged cut of support for the previous generation’s high-end motherboard. MSI has a slew of offerings of x370 motherboard and one of which is the X370 XPOWER GAMING TITANIUM that the customer asked for potential next-gen CPU support.
MSI has released a statement about what really transpired and how their customer support fed wrong information to their customer. Below is the official statement from MSI.

It has come to our attention that MSI Customer Support has regrettably misinformed an MSI customer with regards to potential support for next-gen AMD CPUs on the MSI X370 XPOWER GAMING TITANIUM motherboard. Through this statement we want clarify the current situation.
At this point, we are still performing extensive testing on our existing lineup of 300- and 400-series AM4 motherboards to verify potential compatibility for the next-gen AMD Ryzen CPUs. To be clear: Our intention is to offer maximum compatibility for as many MSI products as possible. Towards the launch of the next-gen AMD CPUs, we will release a compatibility list of MSI AM4 motherboards.
Below is a full list of upcoming BIOS versions which include compatibility for the next-gen AMD APUs for our 300-Series and 400-Series AM4 motherboards based on the latest AMD Combo PI version These BIOS versions are expected to be released in May this year.

Since the inception of AMD’s Ryzen series processors, AMD always finds opportunities to remind its fans and customers that all of their existing and soon to launch Ryzen processors will be backward compatible.

We are sure that if the new-gen CPU support for the previous motherboard series will soon see its end, AMD and its partners will inform their customers ahead of time.